Glossary Item Box

Squirrelcart v6.1.0

Inventory Control - Overview

Overview

Squirrelcart's Inventory Control feature allows you to track the number of units you have in stock for your products and product options. It also allows you to control how you want Squirrelcart to handle out of stock items in your storefront.

How it Works

This is a general overview of how the inventory control process works when your customers order items. For this example, we will use a product named Bowling Ball that starts off with 3 units in stock.

10:23 am - Successful Order
  1. Customer "Fred" adds 1 Bowling Ball to his cart.
  2. Squirrelcart reduces the stock for the item from 3 to 2.
  3. Fred successfully completes his order, and the stock for Bowling Ball product is now 2.

 

11:45 - Empty Cart
  1. Customer "Barney" adds 1 Bowling Ball to his cart
  2. Squirrelcart reduces the stock for the item from 2 to 1
  3. Barney gets to the checkout, and realizes that his paycheck didn't clear at the bank. He decides to wait on the order, and clicks Empty Cart
  4. Squirrelcart restocks the 1 item in Barney's cart, and the stock goes back up to 2.

 

12:30 - Inactive Order
  1. Customer "Wilma" adds 1 Bowling Ball to her cart
  2. Squirrelcart reduces the stock from 2 to 1
  3. Wilma decides to check at the local store to see if the item is cheaper, and just closes her browser window without emptying her cart.
  4. Wilma's cart becomes inactive after 3 hours (see Cart Persistence topic).
  5. Squirrelcart restocks the items. The stock for the Bowling Ball is now back to 2.

 

4:00 - Reactivate Order
  1. Continuing from the example directly above, customer "Wilma" returns to the store after her order has become inactive. Her return automatically causes the order to become active again. 
  2. Squirrelcart reduces the stock from 2 to 1. 

 

 

 


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